Why Choose Caravell?
- We have a track record of growth, far exceeding our competitors in the UK. This has been earned through supply of excellent products, backed up with superb customer service.
- People - It's that simple. When you deal with Caravell, you deal with real people who care about their work, and our customers.
- We concentrate on supplying and supporting a core of products which we believe represent quality, reliability and value for money. We leave the business of trying to supply everything on the face of the earth to the others. Ask yourself - when you offer hundreds of products, can you really stock and be knowledgeable about them all?
- All equipment supplied by Caravell goes through our unique two-stage testing process before we offer it for sale.
- Dedicated sales staff. Our team are dedicated to ensuring that your order is fulfilled with no fuss whatsoever
- Our own technical staff are always on hand to ensure that any technical queries you may have are dealt with both immediately and satisfactorily
- We only deal with a handful of reputable manufacturers, with proven track records of quality, supply and support. We believe that our relationships with our suppliers are critical and work very hard to maintain them.
- We strive to offer the best standard of delivery service in the industry. Delivery is on 3rd working day as standard, or on the working day of your choice after this. Caravell's two man delivery crew ensures your product is delivered, positioned and the packaging disposed of in a responsibly.
- Our after-sales service is second to none. Our service office operates bespoke call management software on modern office systems to ensure that every call is dealt with both quickly and efficiently. Weekly, monthly and yearly reports can be run to enable you to closely monitor our performance.
- Our commitment to holding stock of our products is facilitated by our purpose built distribution centre which opened in 1997 and offers 85,000 sq,ft of storage space. We also have a stock holding of in excess of 6,000 cabinets. This is double what our most serious competitors have to offer.
- We have our own in house team who specialise in asset and inventory management. We have many customers who choose to let us control their own stock of cabinets and manage the movements of their refrigeration fleet.